Platform Thinking Labs.
Platform Thinking Labs.
Gen AI companions and the fight for the primary interface

The race for the primary interface in the age of AI

Everyone (and their dog) wants to build a Gen
Platform Thinking Labs.
Why offline retailers fail at online marketplaces
Once upon a time, retailers invested in large swathes of land, arranged aisles with the choicest of products, and built
Platform Thinking Labs.
Slow-burn AI: When augmentation, not automation, is the real threat
A common meme on the impact of Gen AI on jobs goes something like this: “AI won’t take your job but
Platform Thinking Labs.
Strategy
The 2024 Tech Strategy Toolkit
Every company is not necessarily a tech company. But all strategy involves tech strategy. You could be selling metals or farm produce,
Platform Thinking Labs.
Concepts
The ONDC conundrum: Where protocols win… and where they don’t…
India’s ONDC (Open Network for Digital Commerce) has been the most ambitious decentralized alternative to the centralized e-commerce marketplace model
Platform Thinking Labs.
Concepts
DX is the new UX
UX (User Experience) has emerged as a key source of competitive advantage over the past two decades. But three key shifts - 
Platform Thinking Labs.
Concepts
Why your super-app strategy will (most likely) fail
Everyone wants to build a super-app. Yet, almost every super-app will fail. You don’t get to be a super-app just because you
Platform Thinking Labs.
Concepts
How to win at Generative AI
A couple of weeks back, I wrote a post on How to lose at Generative AI. Which raises the counter-question,
Platform Thinking Labs.
Concepts
How to lose at Generative AI!
Value capture in Generative AI is going to be a disappointment for most startups! Some 'platform shifts' favour the disruptors, some
Platform Thinking Labs.
Strategy
BigTech’s Role in Shaping Government Policy

“The challenges we face demand an unprecedented alliance between business  and government.”

-Microsoft