Customer Centricity in the Platform Revolution

Sangeet Paul Choudary – popular innovation speaker talks on the Data Driven Business: Customer Centricity in the Platform Revolution. In his keynote, he discusses the shift from asset-centric business models to consumer-centric platform business models

platform-thinking-labs

Spotify, connected cars, and open banking – Platforms or glorified distributors?

Gaining power in concentrated markets What do Spotify, the connected vehicle data market, open banking…

5 days ago

How AI agents rewire the organization

The unbundling and rebundling of organizations We frequently make the mistake of thinking of AI…

3 weeks ago

AI won’t eat your job, but it will eat your salary

On rebundling jobs and skill premiums The AI augmentation fallacy goes something like this: “AI…

1 month ago

Finding the product in your platform

On the risks of over-emphasizing platform thinking In an age of platform hype, everyone scrambles…

1 month ago

Keyboard-as-a-platform

The untold story of the most under-used real estate on the phone screen Which players…

2 months ago

How stand-up comedy helps Amazon win at e-commerce

How stand-up comedy helps Amazon win at e-commerce On Attention Conglomerates and Internal Attention Markets…

2 months ago